Engineering capacity for systems integrators

What Does SI Partner Engineering Support Mean?

As an SI, your value is in the relationship and the implementation. Ours is in the engineering. When your clients need something the platform doesn’t do out of the box, we build it.

We deliver under your brand. Your client doesn’t need to know we’re involved. You retain full control of the relationship and price our work at whatever margin suits your commercial model.

The work we deliver includes custom integrations, third-party app connections, mobile application development, API work, and workflow automation. If your client needs something the platform vendor won’t build, we will.

Why SI Partners Need Engineering Support

Platform vendors ship great software, but they can’t build bespoke solutions for every client’s unique requirements. Your clients know this. They’re already asking for customisations you can’t deliver in-house.

You either say no, and risk losing the relationship, or refer them elsewhere and lose the revenue. A white-label engineering partnership solves both problems.

SIs who add engineering capacity to their practice retain more clients, win larger contracts, and grow revenue without the overhead of hiring a full development team.

The SaaS implementation market is consolidating. Partners who offer more than vanilla implementation are winning. Those who don’t are being squeezed on price.

We’ve made this model work for partners across multiple platforms. The commercial terms are simple: we scope the work, agree a rate, you add your margin and bill the client.

The result is a more complete service for your clients, a new revenue stream for your practice, and no requirement to build or manage an internal development team.

The Partnership Model in Practice

Newbury Partners, a leading Bullhorn implementation partner, use this model. By adding Make IT Simple engineering services to their delivery capability, they’ve generated over $17m in revenue from the partnership. Their clients get a complete service. Newbury gets to offer more without hiring a development team.

We work directly with Newbury’s project team on delivery. Their client sees Newbury’s brand throughout. The engineering is ours; the relationship is theirs.

This isn’t a referral arrangement. We’re an embedded engineering resource, available when you need us, scoped to each project, with no retainer required to get started.

We work platform-agnostically. Whether your practice is built around Bullhorn, Salesforce, HubSpot, or another SaaS platform, the model is the same.

If you’re regularly turning away custom development work or losing clients to competitors who offer more, this partnership is worth a conversation.

What We Build

Every engagement is shaped around what your clients actually need. We don’t do off-the-shelf. Common work includes:

Custom integrations between the SaaS platform and third-party business systems. Bespoke mobile applications. API development and documentation. Workflow automation. Data migration tooling. Reporting and analytics extensions.

If your client is asking for something the platform can’t deliver natively, there’s a good chance we’ve built something similar before.

What Makes This Partnership Work

We’re not trying to compete with you. We don’t have a direct sales team targeting your clients. We exist to make your SI practice more capable and more profitable.

We take time to understand how your practice operates before any work starts. Scoping, delivery, and communication are all structured around your process, not ours.

Commercial terms are flexible. Project-by-project works for most partners. If you have a high volume of development requirements, we can discuss a more embedded arrangement.

The partnership is designed to be low-friction to start. No long onboarding process. Bring us a real project and we’ll show you how it works.

Talk to us about the development requirements you’re currently turning away. That’s usually the best place to start.

How It Works

It starts with a conversation about your practice and the kinds of requirements you’re regularly turning away. No lengthy procurement process.

We agree on how we work together, whether project-by-project or as an embedded resource, and define how we handle scoping, delivery, and commercial terms. Once we’re set up, you bring requirements to us, we scope and build, you deliver to your client under your brand.

We build using modern, scalable technologies suited to the platform ecosystem you work in. Code quality and documentation are taken seriously, your client may need to maintain or extend the work long-term.

Integration Testing

Every integration is tested end-to-end before handover

White-Label Ready

All deliverables are ready to present under your brand

Clear Scoping

Fixed-scope projects so you can quote your client with confidence

We work in defined sprints with regular updates to your project team. You’ll always know where things stand.

Once a project is delivered, we can stay involved to handle changes, extensions, and ongoing support, all still under your brand.

Partnership in Practice: Newbury Partners

Newbury Partners implement Bullhorn for staffing and recruitment businesses. Their clients regularly needed customisation and integration work that Bullhorn doesn’t provide natively, and Newbury didn’t have the engineering capacity to deliver it.

We integrated into their delivery process as a silent engineering team. Work is scoped by Newbury, built by us, and delivered under their brand. The partnership has generated over $17m in revenue for Newbury.

The model works because we don’t compete with Newbury. We make them more capable and more valuable to their clients. That’s the same principle we bring to every SI partnership.

Who We Work With

We work best with established SIs who have a live practice on a SaaS platform and a regular pipeline of clients asking for development work the platform doesn’t support natively.

The right partner is one where the engineering gap is already costing them, in lost deals, in client churn, or in development work being referred out at zero margin.

We don’t need you to have a development background. We need you to have clients with real requirements and a commercial model where adding development capacity makes sense.

SI practices we work well with include:

• Recruitment and staffing technology implementation partners
• CRM implementation partners needing integration and automation work
• ERP partners whose clients need custom reporting or third-party connections
• HR and workforce management SIs delivering bespoke portal or mobile work
• Any SI where client requirements regularly exceed what the platform delivers out of the box

Why Choose Make IT Simple

We’ve been building software for over 20 years. We’ve worked as both the implementation partner and the engineering resource, so we understand both sides of this model.

We don’t take on partnerships we can’t service properly. If we agree to work with you, you’ll get a senior engineering team with real capacity, not a promise that gets deprioritised when we’re busy.

Our team is not just about our developers or “devs.” Every member, including our “non-devs,” plays a crucial role in keeping our operations running smoothly. It’s the collective effort of every individual and every department that truly builds our team and contributes to our success.

Success Metrics

350+

Projects Delivered

98%

Client Satisfaction

20+

Years Experience

24/7

Support Available

Key Benefits

• Founder-led Approach
• Custom Solutions
• Ongoing Support
• Equity Partnerships
• Proven Track Record